I received a couple of emails from Google Adwords recently informing me about their welcome service which is something they extend to first time advertisers. Initially I thought it was a routine email they sent to everyone which meant nothing but decided to give it a try and called them only to be pleasantly surprised.
The people there actually worked out my ad campaign, picked effective keywords, wrote out the ads they felt would work for me and sent it to me. All I had to was to check if the information was correct, make whatever changes I wanted to (I just changed the target segment for one of my ads), and authorize them to proceed.
It’s a nice gesture from a megacorp like Google, considering I’m just a writer promoting my website to attract visitors, and not a multimillion dollar company. I emailed them to thank them for helping even a small timer like me and they replied thanking me.
Nice again. I like that. It’s good to know that even big corporations do think of the smallest customers. Kind of gives you hope.
The other company that’s on the ball when it comes to helping you out is Paypal. So far I’ve had pleasant experiences with them, they always revert within a day and ensure the issue is sorted.
Thank you Google Adwords, and Paypal (Blanch would be grateful in this street car named online campaigns).